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Terms of Use

Last updated: November 2025

Welcome to Nutricity.jp ("Nutricity," "our company," "we").

By accessing or purchasing from nutricity.jp, you are deemed to have agreed to these Terms of Use ("Terms"). Please be sure to read them before using.

1. Use of the website

nutricity.jp can only be used for legal purposes.

Fraudulent activities, the provision of false information, and interference with the site are prohibited.

2. Product Information

We strive to provide accurate product descriptions, images, and nutritional information; however, there may be slight discrepancies due to changes in suppliers or packaging.

3. Price and Currency

The prices on nutricity.jp are displayed in Japanese Yen (JPY).

Prices are subject to change without notice.

4. Orders and Payments

By placing an order, you agree to the following:

  • The information provided is accurate.
  • To be the legitimate user of the selected payment method
  • Orders deemed fraudulent may be subject to cancellation.

5. About Delivery

  • Processing time: 1 to 3 business days
  • Domestic shipping varies by region
  • International shipping may be restricted due to regulations.

We will send you the tracking number after shipping.

6. Customs and Import Regulations

In the case of international shipping, local customs rules may apply.

Nutricity is not responsible for delays or additional charges due to customs.

7. Returns and Refunds

The return conditions follow the return and refund policy.

Returns are accepted only for unopened and unused products within the specified period.

8. About Privacy

Your personal information will be securely managed in accordance with our Privacy Policy.

9. Intellectual Property

All content on nutricity.jp, including text, images, logos, and layouts, is the property of Nutricity and is protected by copyright law.

10. Disclaimer

We are not responsible for the following:

  • Damage caused by improper use of the product
  • Delays caused by carriers and customs
  • Technical issues outside of our management

11. Changes to the Terms

The terms may be updated from time to time.

The latest update date will be noted at the top of the page.

12. Contact Us

If you have any questions, please feel free to contact us.

Nutricity Japan – Customer Support

Email：[email protected]

Web：nutricity.jp