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Privacy Policy

Last updated: November 2025

At Nutricity, we prioritize your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect information when you visit our website or make a purchase.

By accessing or using Nutricity, you agree to the terms of this privacy policy.

1. Information to be collected

We collect information in several ways to provide, improve, and personalize your shopping experience.

a. Personal Information

When visiting or purchasing from nutricity, we may collect details such as the following:

  • Your name, billing address, shipping address, and contact information (email address, phone number).
  • Payment information (will be processed securely through a third-party payment gateway).
  • Account login credentials (if you created an account).
  • Order and Purchase History.
b. Automatically collected information

We automatically collect certain information when you use our website. This includes the following:

  • IP address and device information.
  • Type of browser, version, and operating system.
  • Pages visited and time spent on this site.
  • Referring website or search engine.

This allows us to understand customer preferences and improve the overall user experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • I will recognize you when you return to the website.
  • Save the items and settings in the cart.
  • We analyze the site's traffic and usage trends.
  • Displaying related advertisements.

For more details, please visit our [Cookie Policy] page.

2. How Your Information is Used

Using the collected data:

  • Your order will be processed and fulfilled.
  • We will communicate regarding your order, products, or promotions.
  • We will improve the provision of our website, services, and products.
  • Detects and prevents fraud and unauthorized transactions.
  • We comply with legal obligations and protect our rights.

If you agree, we may send you promotional emails regarding new products, special offers, or other updates.

3. How to Share Your Information

We do not sell or rent your personal information.

However, we may share information with trusted third parties to operate our business. For example:

  • Payment processors for secure payment transactions.
  • Delivery partner for delivering orders.
  • Marketing and analytics providers (such as Google Analytics) for improving our site.
  • Legal or regulatory authorities as required by law.

All third parties have an obligation to protect your data and use it only for the agreed-upon purposes.

4. Data Security

We use industry-standard encryption and security measures to protect your personal information.

However, we cannot guarantee that online transmission or storage systems are 100% secure. You share data with us at your own risk, but we take all reasonable measures to protect it.

5. Your Rights and Choices

You may have the following rights depending on your location:

  • Please access, modify, or delete your personal data.
  • Please withdraw your consent to marketing communications.
  • Please request a copy of the data we hold about you.

For updates to your preferred settings or to request changes to your data, please contact [email protected].

To stop receiving marketing emails, please click the "unsubscribe" link included in the message.

6. Data Retention

We will retain your personal data only for the period necessary to achieve the purposes outlined in this policy. This includes processing orders, complying with legal obligations, or resolving disputes.

7. Third-Party Links

Our website may contain links to third-party websites.

Nutricity is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal information.

8. Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18.

If you believe that a minor has provided us with personal data, please contact us immediately. We will take appropriate measures to delete the data.

9. Changes to this policy

We may update this privacy policy from time to time in response to changes in practices or legal reasons.

If there are updates, we will revise and publish the "Last Updated" date on this page.

10. Contact Us

If you have any questions or concerns about this privacy policy or your personal information, please contact us at the following:

Nutricity Japan

Email: [email protected]

Web: https://nutricity.jp